elderhelpers org customer service
(for professional caretakers please try for. The Campaign for Aging Research: Elder Helpers Program Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section, Awesome easy experience. www.elderberry.org is a scam. We decided that our mum needed help, so we subscribed for the website and when I called them and asked to find the volunteers to help my mum, it turned out that there were no free volunteers at all. We do background checks via IntelliCorp which is a Verisk company. Cannot get help because all numbers for volunteers don't work. Elder Helpers: Reviews, Complaints, Customer Claims | ComplaintsBoard ITIL is a global framework of best practices for IT service management focused on reducing risk, improving . While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews. Can they provide enough volunteers in your area and if they don't have volunteers in your area, they should be upfront about it, and shouldn't charge you. if anyone has experience or knowledge of it, please let me know at rodbert@tampabay.rr.com. Our volunteers are true volunteers. We also strongly encourage you to find ways to keep them engaged and highly motivated. You would need to email us at admin@elderhelpers.org to get a new code. They are all wonderful people giving away some of their free time for the simple satisfaction of providing assistance and companionship to an elder and relief to those who have become overwhelmed with providing the main care for their aging loved ones. 26-2945586 - Copyright 2010-2023 elderhelpers.org. })(); All rights reserved Campaign for Aging Research a 501(c)(3) public benefit organization, E.I.N. It gives me hope that I can be connected with a human being that knows how big the smallest of acts of time and service can be. Background checks are done by IntelliCorp, a very serious and reputable company, leader in the risk management industry. Read full review of Elder Helpers and 1 comment. Forced to contest the charge with the credit card. Youtube No one has responded 24 hours later. Youtube so my question is, "how valid is this organization? Our volunteers are true volunteers and do not ask for money. For a tax deductible monthly donation of $50, you can contact as many volunteers as you would like, to ask them for as much help as you would like. Please, share this info and post comments about this company. Access to our Media Portal can be requested by sending an email from a professional email address to Media Room. If so, click here to access your FAQs section. We conduct background checks upon request. Volunteers help for free. Make sure to report any volunteer who refused to help to admin@elderhelpers.org indicating the first and last name of the person as well as the city and the phone number. So i want to understand something, i have to pay for be a volunteer? Customers expect top-quality customer service. I finally demanded a refund and they would not give it to me until I threatened to report them to the Better Business Bureau, and then deducted a prorated monthly fee for doing absolutely nothing but putting up a volunteer list of people who don't want to volunteer. Click here to get started. Corporate Partners and Media Professionals-Questions? 4 (function() { Submit a complaint and get your issue resolved. I live with my disabled sister. How do I get a code? When I emailed ElderHelpers for assistance in finding a volunteer, they kept emailing me their link to FAQ's and did not help. Then I proceeded to look over the volunteers. I searched for the help on the website. 1. It was very easy to sign up to be a volunteer and I look forward to the experience in helping those who need my help or assistance. The marketing benefits for our corporate partners would be substantial. Most recent volunteers show on top of search results however it is fine to have volunteer who have been with us for a long time. Furthermore we wouldn't want to leave the information of our volunteers out in the open on the web for everyone to see. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Elder Helpers. do i need to stop payment on my donation? I have not been able to make contact with any (supposed) volunteers within 20 miles of me. One even said she had signed up three years ago but no one had even contacted her before. Its almost as if they are taking advantage of volunteers desire to help and definitely a subscription based thing for the elderly, a reoccurring cost, is just what the elderly don't need. Hello Edie, we are a very serious and reputable service with a state of the art unique on the web flagging system to ensure that our users have a way to notify us of disconnected numbers. Out of all these people only one person answered their phone, that lady (Hamta Hadavand) was great. We keep our minimum required donation extremely low so that everyone can use our service. Corporate Partners and Media Professionals, We recruit, screen, and train volunteers for senior care, You register for you as an elder or for a senior you help, You connect easily with safe volunteers by phone. but that was before my heart attack in sept. 2012. that increased the # of doctors and must have injured my legs because they hurt a lot even for short rides. var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; Quit and elders helpers does not train to change a catheter or use a hoyourlift on the internet net they said they pay 19.00 an hour to 22.00 hour and they don't give them employers the proper equipment to not hurt our backs or self I got hurt on the job 3times they were supposed to have me fill out an incident report I never did that they open gloves and take them out the box I just had a Clint throw a remote at me as well as called me butches for no reason I go get my check they put a discharge letter in my check and they lady Gaye lied on me a falsefully fired me buy saying I text there phone when she texts me first and you only have so many days for no show I had a Dr appointment for my daughter on 3/22/17. Important note: 1 access code is valid for for 1 household of 2 elders maximum (violators are banned). After searching the lists of people I've tried 10 different people, and all have fallen through. Check availability with a 10 or 20 miles radius zip code search, 2. Background checks and live assistance are also available. Find company research, competitor information, contact details & financial data for Elder Helpers, Inc. of Irvine, CA. Click here to get notifications about new complaints of Elder Helpers. po.src = 'https://apis.google.com/js/plusone.js'; Please discontinue my $50.00 recurring donation immediately and refund my initial donation of $50.00. We do not force anyone to join our community. The promise of help in my area is a total farce. Thank you. Submit a complaint and get your issue resolved. Later they said that I also they asked me for a $50. No: We only work with elders and direct relatives. Verified customer Resolved Replied Featured review Charged $50.00 to my bank account without authorization On November 26, 2021, at 4:35 pm EST, I logged in the elderhelpers.org website to inquire about the availability of help with transportation from my home to a medical office. STAY AWAY FROM THEM! How well the required assistance schedule fits with their own schedule. Now the phone number is not functional. This comment was posted by a verified customer. Because of this precautions, we have not one incident reported in years of service to the elderly community. I did. Hi Steven, They are true volunteers. They didn't pick up the phone and never called back. who can assure me that this is for real?? Contributions from volunteers, training packets delivery, contributions from elders and relatives are handled by a third party meeting the best industry standards and is subject to change. Our volunteers are true volunteers and do not ask for money. Elder help is free. Elder Helpers Phone, Email, Address, Customer Service Contacts What can be expected in terms of volunteer help?/How many hours of help can I get? Its a good concept if they can get enough volunteers, but like all volunteers, you have to keep replacing them because their lives change and they stop doing it. Call customer support: 734-330-2734 (USA) or email us: admin@elderhelpers.org Once you sign up, you will receive an email with your login information. On our side, we would benefit from increased donations. I will be more careful in the future. I filled out a form to become a volunteer with their company over a month ago and paid the $10.00 fee to begin training however I was never contacted. Look at the icons displayed in the search results to see if the type of help that the volunteer is offering matches what you are looking for. Excellent experience. My husband signed up on 11/21. When they don't get it, they show little patience. Our volunteers pay for their own background checks so there is no charge to you for this extra service. The post holder will act as British Council's ambassador to . Facebook Twitter That could get you in troubles and the users also. Please help me! I lucked out with volunteers who were devoted to being of help and came through for my husband and me time after time. Try a search within ten miles and see who's there! (function() { ), help out with making phone calls, writing letters and reading, help with cleaning and help with cooking. But then again, look at the nursing homes and assisted living, they charge a fortune. Give it 5/5. We go over every biography to make sure that it is appropriate and background checks are done by IntelliCorp (Verisk), a very serious and reputable company that also does background checks for other large organizations. Hello Doris, we recently had to do site maintenance and the costumer service gave you a new code by now, thanks for your inquiry! This is described in the FAQs, on the pre-donation page, on the donation page, on the checkout confirmation page, on the thank you email, on every email receipt received monthly. First of all look at the profile picture if the volunteer has one, read the biography and then spend time getting to know the person over the phone. And I'm willing to help more people", "You charge $50 a month? If you are a disabled elder, then this can still be an okay fit for you. I suddenly knew i had been taken when I saw $50.00. If you are looking for help within U.S.A., from the search page, use the zip code search for better results. Elderhelpers.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. You have entered an incorrect email address and/or password. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity. Since we are tax exempt organization, the gift to Elder Helpers from our corporate partners would also be deductible. The complaint has been investigated and resolved to the customer's satisfaction. I did everything they said and submitted my application. A discount for assisted living and professional caregiving services would . var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; ComplaintsBoard.com is a leading complaint resolution website on the Internet. Our website is for volunteers and not professionals. So far it has only taken my donation and now the site seems to be locked up or repeating these steps, 3rd time I have had to fill this form out to try and submit. How successful we are in recruiting new volunteers in this area overtime. Choose only from motivated preselected volunteers who have specifically requested to offer assistance and companionship to elders. Edie Fariss Products used:No service was ever provided. Our local offices are generally open Monday - Friday from 8am to 5pm local time, and after-hours calls are routed to one of our very competent team members, so you should always hear a warm, friendly voice on the other end of the line when you call- 24 hours a day, 7 days a week. 11 How well they feel about helping once they start volunteering for you. She came out and helped as requested. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 22 I provided the requested donation. The complaint has been investigated and resolved to the customers satisfaction. Enjoy the safety and convenience of elderhelpers.org! I went to their website and contacted company representative who said that first of all I need to fill their application form and upload some pictures. Enjoy unrestricted access to this site and contact Elder Helpers volunteers within the. Our volunteers are willing to help with, carrying groceries, run errands, give rides, entertain (i.e. Customer Service and Sales Officer, Kenya Can you give me an email address that doesn't send my emails back? Have a friend or family member with you and trust your instincts. I want my money back! She is 91 and i am 84. Also report wrong and disconnected numbers to us so that our community of participants can enjoy a clean and up-to-date database of volunteers. I use to visit this lady named Pearl with my dog every Sunday for few hours whatching some classic movie ( her tv was always on that channel) actually i was watching, she was blind, but just seeing her so happy and content patting my dog belly for hours was such a fulfillment. By resolving 86% of 22 negative reviews, Elder Helpers is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. In order to start the background check process, you will need to use the password "elderhelpers". This program is the Grace that many in old years and disability need. Make Your Customer Service More Personal | SCORE Background checks are done by IntelliCorp, a very serious and reputable company, leader in the risk management industry. We would like to offer incentives for elders and their families to take part in Elder Helpers. How do I select a helper? Elder helpers are willing to help with: -Carrying groceries -Running errands -Give rides -Entertain (sing, dance) -Making phone calls -Writing letters -Reading, cleaning, cooking Address 480 Prescott Av. Join Our NATIONWIDE Community Of Elders Now! Elder helpers is a scam. Don't give them your money. Why are there just a few volunteers available and why doesn't Elderhelpers recognize me. var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); I need help with rides to the many, many doctors i now see, to the blood tests that seem endless and a ride now and then to get groceries. A few simple ideas can protect you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 2019 How can I make sure that a volunteer is safe to work with? Thank you elders helpers! Corporate Partners and Media Professionals-Questions? Elderhelpers.org regularly updates its policies to reflect changes in laws, regulations. I signed up for a month and was able to find a helpful volunteer after only 4 phone calls! Do volunteers get rewarded? As well as I couldnt reach them, because their phone didnt work. var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Once I learned my way around on the site, I was able to contact several volunteers and coordinate schedules so that they could fill in being with my husband in memory care. Make sure to provide them with the email address that you used to sign up so that they can login their hours and claim their rewards. They want to hear stories and have a relationship involving wisdom acquired through time. To protect the privacy and ensure the security of our volunteers, their contact information is only available to supporters. We are a tax exempt organization and the contributions cover our operating costs. They can quickly Google up an alternate source and leave, dropping a bad review on the offender as they go. As a tax-deductible nonprofit organization, we benefit from various support, and have the opportunity to advertise our service on the web at little or no cost, in a massive way. I tried to find your business on Better Business Bureau USA San Diego Ca, but no listing. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I spent good 2 weeks leaving messages for. As a tax-deductible nonprofit organization, we benefit from various support, and have the opportunity to advertise our service on the web at little or no cost, in a massive way. We also have individual directories for each of the 50 US states. They have not answered my phone messages. Why no one warned us before. As a family-owned company, we understand the importance of treating our clients like our own loved ones while delivering the highest level of care possible. We do not offer refunds anymore. I would like my original $50.00 and the $50.00 draw from my bank account refunded All attempts to contact the complaint author have failed. Largest Volunteer Network to Help the Elderly fee for an application for a ramp[ to get put on my houseI called them several times to no avail. Home Health Care Services | Elders' Helpers The volunteers that are signed up did so around 2011 - 2015. sing, dance, and make you laugh! I sent them emails, never heard a thing from them. SCAM! This would be something you would need to work out with the helper and can certainly be arranged because the idea is to really care for seniors not just dropping them off. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses. elderhelpers.org is a scam. This doesn't have to happen to you. Why are there just a few volunteers available and why doesn't Elderhelpers recognize me.
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elderhelpers org customer service
